Job Title:
Telecalling Executive
Job Category:
Telecalling / Customer Support / Sales Coordination
Job Type:
Full-Time
Job Location:
Opposite City Union Bank, Palakkad
Job Summary:
We are hiring a Telecalling Executive to handle customer calls, enquiries, follow-ups, and basic sales/customer support activities. The ideal candidate should have a Degree qualification, excellent communication skills, and strong observation abilities.
Key Responsibilities:
- Make outbound calls to customers and prospective clients
- Handle incoming calls and respond to customer enquiries professionally
- Explain company products/services clearly over the phone
- Maintain regular follow-up with interested customers
- Record customer details, feedback, and call updates accurately
- Coordinate with the sales or office team for customer requirements
- Maintain daily call reports and update management
- Identify customer needs and provide suitable information
- Handle customer queries politely and professionally
- Support lead generation and customer relationship activities
Eligibility Criteria:
Gender: Male / Female
Qualification: Degree
Experience: Freshers or experienced candidates can apply
Preferred Skills: Excellent communication skills and strong observation abilities
Skills Required:
- Excellent communication and listening skills
- Good customer handling ability
- Strong observation and follow-up skills
- Basic computer knowledge
- Data entry and call reporting skills
- Positive and confident attitude
- Patience and professional phone etiquette
- Time management and coordination skills
Salary & Benefits:
Salary: ₹8,000 per month, based on experience
Career growth opportunity in telecalling, customer support, and sales coordination
📧 Application Details:
Email: sadgamayahr@gmail.com
Contact: 9349069329, 7736147878