Job Title:
Guest Relation Executive
Job Category:
Hospitality / Guest Relations / Customer Service
Job Type:
Full-Time
Job Location:
Kodumbu, Palakkad
Number of Vacancies:
4
Job Summary:
We are hiring Guest Relation Executives to handle guest services, customer support, front office coordination, and hospitality-related activities. The ideal candidate should have a diploma in Hospitality Management, Hotel Management, or related fields with minimum 1 year of experience. Candidates should have excellent communication skills and a pleasing personality.
Key Responsibilities:
- Welcome and assist guests in a professional and friendly manner
- Handle guest enquiries, requests, and complaints politely
- Maintain good relationships with guests and ensure customer satisfaction
- Coordinate with front office, housekeeping, and other departments
- Manage guest records, bookings, and basic documentation
- Provide information about services, facilities, and guest requirements
- Support daily guest relation and hospitality operations
- Maintain proper communication with guests and internal teams
- Prepare and update reports using MS Excel when required
- Ensure a pleasant and professional guest experience
Eligibility Criteria:
Gender: Male / Female
Qualification: Diploma in Hospitality Management / Diploma in Hotel Management / Related Fields
Experience: Minimum 1 year
Vacancies: 4
Skills Required:
- Excellent communication skills
- Pleasing personality and professional attitude
- Guest handling and customer service skills
- Basic computer knowledge
- Proficiency in MS Office applications
- Good knowledge of MS Excel
- Problem-solving and coordination skills
- Polite, responsible, and service-oriented approach
Salary & Benefits:
Salary: Based on experience
Accommodation and food will be provided
Career growth opportunity in hospitality and guest relations sector
📧 Application Details:
Email: sadgamayahr@gmail.com
Contact: 9349069329, 7736147878