Customer Relation Executive

Job Title:

Customer Relation Executive

Job Category:

Customer Service / Client Relationship Management

Job Type:

Full-Time

Job Location:

Kaloor, Ernakulam, Kerala

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Job Summary:

We are looking for a friendly and customer-focused Customer Relation Executive to manage client interactions and ensure a high level of customer satisfaction. The ideal candidate will be responsible for building strong relationships with customers and handling their queries effectively.

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Key Responsibilities:

• Handle customer inquiries via phone, email, and in-person interactions
• Build and maintain strong relationships with clients
• Provide accurate information about products/services
• Resolve customer complaints in a timely and professional manner
• Follow up with customers to ensure satisfaction and retention
• Maintain records of customer interactions and feedback
• Coordinate with internal teams to address customer needs
• Support sales and marketing teams in customer engagement activities
• Ensure a positive customer experience at all touchpoints

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Eligibility Criteria:

• Gender: Female
• Qualification: Plus Two (Higher Secondary)
• Experience: Freshers / Experienced candidates can apply
• Age Limit: Up to 35 years
• Skills Required:
  • Good communication and interpersonal skills
  • Customer handling and problem-solving ability
  • Basic computer knowledge
  • Positive attitude and patience

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Salary & Benefits:

• Salary: ₹14,000 + Incentives
• Working Hours: 9:00 AM – 5:30 PM
• Performance-based incentives
• Growth opportunities in customer relations and service roles

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📧 Application Details:

• Email: sadgamayahr@gmail.com
• Contact: 9349069329, 7736147878